(Effective June 22, 2022)

1. General.

Sana Skin Studio, LLC., (“Sana”) is committed to providing an accessible experience to our customers and the public, regardless of background, nationality, race, ethnicity, gender, gender identity, sexual orientation, disability status, veteran status, or other similarly protected characteristics. Sana’s Web Accessibility Statement concerns our commitment to providing access to persons with disabilities. Sana is also committed to create an experience for our customers and all members of our community to feel welcome on the Website.

Sana cares about all of our guests and is committed to facilitating and improving the accessibility and usability of its Website, ensuring that our Website services and content are accessible to persons with disabilities, and enabling its Website guests to utilize screen reader technology. To accomplish this, Sana has partnered with Accessibe, as a leading web accessibility solution, to implement its accessibility technology on our Website and consistently provide accessibility in-line with the Web Content Accessibility Guidelines (WCAG). WCAG defines requirements for website providers to improve online accessibility for people with disabilities. Sana has voluntarily undertaken efforts to comply with, and in some cases exceed, the WCAG Guidelines 2.1 Level AA, and employs formal accessibility quality assurance methods to ensure accessibility of Sana’s Website platform. Please also see Accessibe’s WCAG 2.1 Compliance.

The initial accessibility work has been completed (where testing has been performed both with automatic accessibility testing tools and users of screen readers to identify issues) and remediation has been applied. Remediations efforts include text-to-speech screen- reader optimization for blind users, keyboard-navigation optimization for the motor impaired, comprehension adjustments for people with cognitive disorders, stopping flashing animations to prevent epileptic seizures, UI and design adjustments for the vision impaired. will continue to monitor the Website and make accessibility updates when needed. Users can "Enable Accessibility" via the link at the top of the site navigation and always get the accessibility enabled enhancements ensuring equal access to all features and functions.

2. Online Accessibility.

Please be aware that Sana’s efforts to maintain accessibility and usability are ongoing. While we strive to make the Website as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.

In the event that a user with a disability experiences accessibility issues with our Website or its mobile application, please kindly notify us by (i) sending an email to at, (ii) sending a letter addressed to: Attn: Accessibility Coordinator, 167 NW 25th St Miami, FL 33127, and/or (iii) calling at +1 (305) 707-5176. In your communication to us, please specify the nature of the accessibility difficulty, including the web address or mobile application that may have presented an accessibility challenge.

3. Contact Us for Reasonable Accommodations and Feedback.

If, at any time, you have specific questions or concerns about the accessibility of the Website, or any particular web page on the Website, then please contact us by (i) sending an email to at, (ii) sending a letter addressed to: Attn: Accessibility Coordinator, 167 NW 25th St Miami, FL 33127, and/or (iii) calling at +1 (305) 707-5176. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue. Sana welcomes feedback and will make all reasonable efforts to make that page or information contained therein accessible for you.

Customers who need a reasonable accommodation to access Sana’s Website, services, and information should send an email or a letter addressed to: Attn: Accessibility Coordinator, 167 NW 25th St Miami, FL 33127, or alternatively call +1 (305) 707-5176 to provide information about the nature of the requested accommodation(s). Customers must include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, Sana may need sufficient notice to provide a reasonable accommodation.